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“Excellent service — knowledgeable team who explained the heat pump options clearly.”
Why Annual Heat Pump Servicing Matters
- Maintains efficiency and reliable performance all year round
- Provides the service records commonly required for manufacturer warranties
- Filter and defrost checks prevent winter performance loss
- Early diagnosis helps avoid breakdowns in cold weather
Our Heat Pump Servicing Process
Get in Touch
Call us or get in touch. We'll discuss your needs, answer any questions and arrange a convenient visit.
APS Heat Pump Engineer Attends
An APS engineer arrives with specialist heat pump servicing equipment and carries out a full inspection in accordance with the manufacturer's servicing requirements.
Comprehensive Service & Performance Checks
Filters, heat exchanger, electrical connections, controls, circulation components, flow temperatures, safety devices and overall system performance are inspected, cleaned and tested where applicable.
Service Report & Recommendations
You'll receive a clear summary of the service, any recommendations for future maintenance and all relevant service documentation for your records.
Heat Pump Service Checklist
Filter & Heat Exchanger Cleaning
Clean filters and accessible heat exchanger surfaces to maintain efficient airflow and performance.
Electrical Connections & Controls
Inspect electrical connections, sensors, controllers and operating settings.
Flow Temperature & System Performance
Check operating temperatures and verify the system is running efficiently.
Circulation Pumps & Safety Devices
Inspect pumps, valves, pressure readings and safety controls for correct operation.
Condensate & Drainage Checks
Ensure condensate drains and discharge points are clean and operating correctly where fitted.
Service Documentation
Complete service records and provide recommendations for maintaining reliable, efficient operation.
MCS heat pump servicing
Heat pumps lose efficiency quietly when filters clog or defrost cycles drift. APS MCS-aware engineers service air source systems across Newbury and Berkshire, clean the outdoor unit, check the controls and leave written records that help protect the manufacturer warranty.
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Related Heat Pump Services
Heat Pump Servicing in Newbury & Berkshire — FAQs
How often should I service my heat pump?
Annually. Manufacturers require annual professional servicing to maintain warranties. We recommend booking at a similar time each year.
How long does a heat pump service take?
Typically 1–2 hours for a domestic air source heat pump, depending on the model and accessibility of the outdoor unit.
Can you service a heat pump installed by another company?
Yes. We service and maintain heat pumps regardless of the original installer, subject to system access and available documentation.
Why is my heat pump losing efficiency?
Dirty filters or coils, incorrect settings, low flow, sensor faults and changes elsewhere in the heating system can reduce performance. A service checks these issues and identifies any repair needed before efficiency falls further.