24/7 Emergency Plumber across Berkshire

What To Do Right Now

Call 01635 269888 first if water is spreading or you cannot isolate the supply. These steps can limit damage while we confirm an engineer.

1. 1

   Smell gas? Leave the property

   If you smell gas, leave the property immediately, avoid electrical switches or naked flames, and call the National Gas Emergency Service on 0800 111 999 before contacting APS.

2. 2

   Turn off the stop tap

   If safe to do so, turn off the internal stop tap to limit flooding from a burst pipe, toilet leak or major water leak.

3. 3

   Avoid electrics and contain water

   Keep clear of electrical fittings affected by water. Contain water with towels or containers where possible.

4. 4

   Do not attempt unsafe repairs

   Avoid DIY fixes on pressurised pipework, cylinders or gas appliances. Temporary clamps and guesswork often make damage worse.

5. 5

   Call APS for urgent assistance

   Call 01635 269888. Our Thatcham-based team will assess urgency, give isolation advice where helpful, and aim to attend within 1 hour where possible — subject to engineer availability, location and existing jobs.

What Counts as a Plumbing Emergency?

These are the urgent plumbing problems we take 24/7 across Newbury, Thatcham and Berkshire — burst pipes, major leaks, overflowing toilets, no water and related make-safe work. Town-specific pages: emergency plumber Newbury and emergency plumber Thatcham. See areas we cover if you are outside those towns.

• Burst and split pipes

  Ruptured or split pipework causing rapid flooding — we isolate the supply and carry out emergency pipe repair.

• Major visible leaks

  Serious water leaking from pipework, fittings or appliances where delay risks floors, ceilings and electrics.

• Suspected hidden leaks

  Damp patches, unexplained water use or staining that may point to a hidden water leak needing urgent investigation.

• Frozen pipes

  Frozen supplies that risk bursting when they thaw — we make safe, repair damaged sections and restore flow.

• Overflowing or blocked toilets

  Overflowing toilets or blockages causing immediate flood or contamination risk in the home.

• Leaking tanks and cylinders

  Water tank leaks, cylinder leaks and failed feed pipes that need urgent make-safe attendance.

• Failed or inaccessible stop taps

  Stop tap problems that leave you unable to isolate the water when a leak or burst pipe develops.

• Sudden loss of water supply

  Complete loss of mains water or cold feed with no obvious external cause — diagnosed and restored where possible.

• Severe loss of water pressure

  Sudden, severe pressure drop that may signal a major leak, failed pipework or supply fault.

• Leaks affecting ceilings, floors or electrics

  Water tracking through the building or near electrical fittings — prioritised to limit damage and keep the property safe.

Emergency Burst Pipe Repairs

A burst or split pipe can flood a property within minutes. APS provides urgent burst pipe repair across Newbury, Thatcham and Berkshire — isolating the water, limiting further damage and repairing the failed section.

• Isolate and contain

  We shut off the supply, advise on the stop tap if needed, and stop water spreading through floors and ceilings.

• Find the failed section

  Whether it is a burst pipe, split pipe or damage after a frozen pipe, we locate the fault and explain the repair clearly.

• Emergency pipe repair

  We complete the emergency pipe repair where possible on the first visit, or make the system safe with a clear plan for follow-up work.

For planned pipework, bathrooms or non-urgent faults after the emergency is under control, see our general plumbing, bathroom installation and shower services.

Water Leak Detection and Emergency Leak Repairs

Not every leak is obvious. APS investigates visible leaks and suspected hidden water leaks, traces the likely source and carries out emergency water leak repair — or advises on the next step if further opening-up is required.

• Visible leaking pipe repair

  From dripping joints to major water leak repair on exposed pipework, we stop the leak and restore a sound connection.

• Hidden water leak investigation

  Damp patches, mould or unexplained meter use often point to a concealed fault. We assess the likely route and advise on safe access and repair.

• Practical water leak detection

  Our engineers use methodical water leak detection — isolating circuits, checking fittings and tracing the source — without claiming specialist acoustic or thermal imaging equipment.

Cylinder or tank leaks often need urgent make-safe work — we also cover hot water and cylinders. Heating system leaks and boiler faults are handled through Boiler repairs. For urgent or out-of-hours no-heating emergencies, see emergency boiler repairs and breakdowns.

What Happens When You Call

A clear emergency plumbing call-out process from your first call to resolution — handled by qualified local engineers, not a national switchboard.

1. 1

   Call APS

   Explain the emergency — burst pipe, major leak, overflowing toilet or loss of water. You speak to our Thatcham-based team directly. We aim to attend within 1 hour where possible.

2. 2

   Immediate advice

   Where appropriate we talk you through isolating the water at the stop tap and staying clear of electrics until help arrives.

3. 3

   Attend and make safe

   A qualified engineer attends, stops the immediate risk and makes the situation safe for your household.

4. 4

   Diagnose and repair

   We diagnose the fault and complete the repair where possible, or provide a clear follow-up plan if further work is needed.